Privacy Policy
1. Privacy and Security Policy.
The following information about our Privacy Policy reflects the commitment of PORTALUM S.L, to maintain and guarantee secure commercial relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of users of the web portal.
2. Definition of personal data
“Personal Data” means any information concerning an identified or identifiable natural person. These include first name, last name, postal and email addresses, as well as telephone numbers.
3. Processing and purposes of the data collected
Any personal data that you provide us with when visiting any of our web portals or with the installation of our mobile application will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. For this reason, we detail all the purposes for which PORTALUM S.L uses personal data as the data controller:
- Manage the registration forms to be able to become registered users and access the services, as well as to contact them and respond to the questions raised or receive commercial information about new products and news from the company.
- Another purpose for which data is collected is to respond to inquiries by submitting contact forms. The data obtained through this channel are to respond to the users themselves and send them commercial information, in addition to including them in the distribution list.
From PORTALUM S.L. we will inform all users of the non-mandatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, failure to fill in said data may prevent PORTALUM S.L. from providing all those Services linked to such data, releasing us from all liability for the non-provision or incomplete provision of these Services.
It is the user’s obligation to provide the data truthfully and keep them updated, so PORTALUM S.L. reserves the right to exclude from the services and proceed to cancel the service any user who has provided false data, without prejudice to other actions that may proceed by law.
4. Legitimacy for the processing of your data
The legal basis for the processing of your data is the response to queries raised through the website, which involves the application, at the request of the interested party, of pre-contractual measures by the interested party.
5. Data retention period
The data will be kept for the time necessary to respond to queries.
6. Communication of your personal data to third parties
Your personal data will not be communicated to any third party. In the event that it is necessary to communicate your information to a third party, your consent will be requested.
7. Security of your personal data
PORTALUM S.L has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organisational measures, to prevent any loss or unauthorised use by third parties, for example our web portals use https data encryption protocols.
8. Information on the Use of Cookies
The mere fact of visiting this website or using the services of PORTALUM S.L. does not automatically register any personal data that identifies a User. However, we inform you that while browsing the Website, “cookies” are used, small data files that are generated on the Internet user’s computer and that allow us to obtain the following analytical information:
a) The date and time of access to the Website, allowing you to know the busiest times, and make the necessary adjustments to avoid saturation problems at our peak times.
b) The number of daily visitors to each section, allowing us to know the areas of most success and to increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in the control of access to restricted areas.
For more information visit our cookie policy
9. Rights of users.
All users may exercise any of the rights granted by data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability and opposition that assist them by writing to PORTALUM S.L, located at Portalum, S.L
P. Ind. El Oliveral, Calle Y, nº 9 – 46394 Riba-roja del Turia – Valencia – SPAIN or by emailing info@portalum.com. If you consider it appropriate, you can file a complaint with the Spanish Data Protection Agency to exercise the protection of your rights.
10. Do you not wish to receive information from us or do you wish to revoke your consent?
Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you will need to send an email to the address info@portalum.com. When you receive advertising by email, you may also object from said email by clicking on the link included in it and following the instructions provided.
11. Changes to the Privacy Policy.
Our Privacy Policy may be updated, due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and learn about the latest changes that may have been incorporated. In the event that such changes are related to the consent given by the user, in such case a separate and separate notification will be sent to you to obtain it again.
If you have any questions or concerns about our Privacy Policy or would like to exercise any rights or actions relating to your personal data, please contact us at the following email address info@portalum.com.
